{"id":10,"date":"2025-09-15T18:42:55","date_gmt":"2025-09-15T18:42:55","guid":{"rendered":"https:\/\/infernobarbellclub.com\/?page_id=10"},"modified":"2025-09-15T19:20:44","modified_gmt":"2025-09-15T19:20:44","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/infernobarbellclub.com\/en\/refund_returns\/","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Refund &amp; Returns Policy<\/h1>\n\n\n\n<p>We want you to be completely happy with your order. Please read below to understand how refunds and returns are handled depending on where you live.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">UK &amp; EU Customers<\/h2>\n\n\n\n<p>Under the <strong>Consumer Contracts Regulations (UK)<\/strong> and the <strong>Consumer Rights Directive (EU)<\/strong>, you have the right to return most items purchased online.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may cancel or return your order within <strong>14 days<\/strong> of receiving it, for any reason.<\/li>\n\n\n\n<li>If you cancel within this period, we will refund the full purchase price, including the original delivery cost.<\/li>\n\n\n\n<li>You are responsible for the <strong>return shipping costs<\/strong>, unless the item is defective, damaged, or misprinted.<\/li>\n\n\n\n<li>Refunds will be issued within <strong>14 days<\/strong> of us receiving the returned goods (or proof of return).<\/li>\n\n\n\n<li>Items must be returned in their original condition (unused, unwashed).<\/li>\n<\/ul>\n\n\n\n<p> To request a return, please contact us at <strong>barbellclubinferno@gmail.com<\/strong> with your order details. We will provide the return address and instructions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Rest of the World (Including USA)<\/h2>\n\n\n\n<p>For customers outside the UK &amp; EU, returns are more limited:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are accepted <strong>only<\/strong> if your item arrives defective, damaged, or misprinted.<\/li>\n\n\n\n<li>If this happens, please contact us at <strong><strong>barbellclubinferno@gmail.co<\/strong>m<\/strong> within <strong>14 days<\/strong> of delivery with photos of the issue.<\/li>\n\n\n\n<li>We will arrange a replacement at no extra cost, or issue a refund if a replacement is not possible.<\/li>\n\n\n\n<li>Returns for reasons such as change of mind, buyer\u2019s remorse, or wrong size selection are <strong>not accepted<\/strong> for international customers.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Defective or Damaged Items (Worldwide)<\/h2>\n\n\n\n<p>If your item arrives defective, damaged, or misprinted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us within <strong>14 days<\/strong> of delivery at <strong><strong>barbellclubinferno@gmail.com<\/strong><\/strong>.<\/li>\n\n\n\n<li>Include your order number and clear photos of the problem.<\/li>\n\n\n\n<li>We\u2019ll investigate and either send a replacement free of charge or issue a refund.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Additional Notes<\/h2>\n\n\n\n<p>We recommend using a tracked postal service when returning goods, as we cannot be held responsible for lost returns.<\/p>\n\n\n\n<p>Please check our sizing charts carefully before ordering, as we cannot accept returns for incorrect size choices outside the UK\/EU.<\/p>\n\n\n\n<p>Refunds are always made to the <strong>original payment method<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy We want you to be completely happy with your order. Please read below to understand how refunds and returns are handled depending on where you live. UK &amp; EU Customers Under the Consumer Contracts Regulations (UK) and the Consumer Rights Directive (EU), you have the right to return most items purchased&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund &amp; Returns Policy - Inferno Barbell Club<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/infernobarbellclub.com\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Returns Policy - Inferno Barbell Club\" \/>\n<meta property=\"og:description\" content=\"Refund &amp; Returns Policy We want you to be completely happy with your order. 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