Privacy Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us.
1. Information We Collect
When you place an order or interact with our website, we may collect:
- Personal details: name, email address, billing/shipping address, phone number.
- Order information: products purchased, payment method, transaction details.
- Technical information: IP address, browser type, device information, cookies. We also use a geolocation service (MaxMind GeoIP) to detect the approximate country of visitors based on their IP address. This helps us display appropriate content and regional information (such as language or shipping options). The data used for this purpose is not stored or used to identify individuals.
We do not store your payment card details. All payments are processed securely by third-party providers (e.g. Stripe, PayPal).
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Communicate with you about your purchase.
- Provide customer support.
- Improve our website and services.
- Comply with legal and tax obligations.
- Provide localized content or settings based on your region (e.g., language preferences or shipping information) using the MaxMind geolocation service.
We will not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with:
- Service providers (e.g. Printful, who fulfils and ships orders on our behalf).
- Payment processors (e.g. Stripe, PayPal).
- Delivery partners (e.g. postal or courier services).
- Legal authorities if required by law.
- We also use MaxMind Inc. as a service provider for IP-based geolocation. This involves processing only limited technical data (IP address) to determine your approximate location. MaxMind does not receive or store any other personal information
These partners only receive the information necessary to perform their services.
4. International Data Transfers
As our fulfilment partner (Printful) operates internationally, your order information may be processed and shipped from locations outside the UK/EU. We ensure that your data is handled securely and in compliance with applicable data protection laws (UK GDPR / EU GDPR).
5. Data Retention
We keep your personal information only as long as necessary to:
- Fulfil your orders.
- Meet legal, accounting, and tax requirements.
After this period, your data will be securely deleted or anonymised.
6. Your Rights (UK & EU Customers)
Under data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (where legally possible).
- Object to or restrict processing of your data.
- Request transfer of your data to another service.
To exercise these rights, contact us at barbellclubinferno@gmail.com.
7. Cookies
Our website uses cookies to:
- Remember your shopping cart.
- Improve website performance.
- Analyse traffic and usage.
You can manage cookies through your browser settings.
8. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 barbellclubinferno@gmail.com
